We want you to love what you receive. If your item arrives damaged or defective, please email us within 14 days of delivery at STUDIO@KKBEKOE.COM with your order number, photos, and a description. We'll assess the situation and offer a refund or replacement where appropriate.

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Unfortunately, we cannot offer refunds or exchanges for change of mind, as all our pieces are made to order.

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Customers are responsible for return shipping unless the item was damaged or incorrect. Refunds are issued to the original payment method within 7–10 business days once we've received and inspected the returned item.

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Thanks for understanding and supporting an independent artist.